Dedicated work number or call forwarding?
Choose between a dedicated work number and call forwarding by comparing control, testing, rollback, and what happens when routing fails.
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Topic
Setup, Trust And Privacy
Practical answers for UK tradespeople, based on current product scope and clearly stated operating limits.
How to test and turn off Max & Mia call routing
Test direct and forwarded calls from an external phone, inspect the handover, and confirm the rollback path before customer use.
Read guidePrivacy questions to ask an AI call-answering service
Ask about notice, recording, retention, access, deletion, providers, incidents, and shutdown before routing customer calls.
Read guideWhat an AI receptionist should never promise a trade customer
Keep prices, attendance, diagnosis, bookings, payments, and safety-critical decisions with the tradesperson unless explicit authority and controls exist.
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