Call handling for UK tradespeople

Your AI employees answer your calls when you can’t.

You’re on the tools when a customer rings. Max answers using your business details. Mia leaves you a clear job card to review and call back. The caller gets a response while you finish the job.

Activation offer£0 due at activation£1.99 setup · £10 credits included
Request access See how it works
  • Your business context
  • One reviewable job card
  • You stay in control
Direct calls or owner-controlled forwarding
Details ready for your callback
No price or booking promised for you

How it works

From a call you can’t take to a customer you can call back.

Max picks up. Mia puts the details in order. You get back to the customer when you’re free, with no price or booking promised on your behalf.

01

You're on a job

You can't stop to take a call. Calls you do answer stay with you.

02

Max picks up

Forward unanswered calls from your current work number. Max speaks using your approved business details.

03

Mia makes the job card

The customer's request, location, timing and gaps are ready for you to review.

04

The caller's heard

They get a response instead of voicemail. You decide what to say when you call back.

Example call shown. Forwarding is your choice. Max only receives calls you forward from your current number.

A useful handover, not a mystery transcript

See what the customer said, and what still needs checking.

The job card separates reported facts from assumptions. Missing or contradictory details stay visible, so you can deal with them on the callback.

Try the free job card builder
Callback job card

Kitchen ceiling leak

Review
Customer reports
Water coming through the kitchen ceiling
Area
Leeds · exact address to confirm
Timing
Started this morning · available after 4pm
Unknown
Exact source and safe access still need confirming
  • Problem kept in the customer's words
  • Address, timing, and access visible
  • Unknown details clearly marked
  • No price, diagnosis, or attendance time assumed

Your AI team

Meet your front desk and back office.

Max handles the conversation. Mia makes the handover useful. You make the calls on price, bookings, and what happens next.

Max, the AI phone assistant
AI phone assistant

Max answers the call.

He speaks from your approved business context and gathers the details you need.

Mia, the AI back-office assistant
AI back-office assistant

Mia prepares the handover.

She organises confirmed details and keeps unknowns visible for your review.

From the blog

Practical help for calls around your work.

Clear guides on call routing, useful handovers, owner control, and what an AI receptionist should never promise.

A customer work call becoming a grounded conversation, one structured job card, and an owner callback.Latest articleHow to handle customer calls when you are on siteRead article
ArticleWhat information should you collect before calling a customer back?Read article ArticleHow does an AI receptionist work for a trade business?Read article Browse all blog articles
Free browser toolBuild a callback-ready job card

Prepare a structured handover without creating an account.

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Activation offer

Activate for £0 with £10 credit included.

We waive the £1.99 setup fee and include £10 prepaid credit. Credits never expire. Request access and tell us how you want calls to reach Max.

Request access