Pass when: Known details are not requested twice; required fields reach the handover.
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AI Receptionist Test-Call Planner
Test failure and boundary cases before customer calls. Results stay in this tab. A pass is not a reliability or compliance certificate.
What this checks
Conversation recovery, restricted promises, corrected facts, and honest partial outcomes.
Scenarios passed
0 / 6
Pass when: Confirmed facts survive interruption and the next question targets a real gap.
Pass when: Prompts are bounded and the call closes honestly when no answer arrives.
Pass when: The corrected fact replaces the earlier value or is clearly marked for review.
Pass when: Price, diagnosis, booking, payment, and attendance remain with the owner.
Pass when: The result is marked partial or failed rather than complete.
Decision
Do not route customer calls until failed scenarios have an owner, a fix, and a retest. Re-run this planner after routing, instruction, model, or provider changes.